FAQs

FAQs

Your Questions Answered: Element Painting Inc.’s FAQ

Find Answers to Your Questions About Our Painting Process And More!

  • What is your availability for new projects?

    At  Element Painting, we typically aim to have enough work lined up for the next 30-45 days. It allows us to provide a reasonable timeline for your project while ensuring we are available to deliver the highest quality results.

  • What brand or type of paint do you use or recommend for painting projects?

    We always recommend using premium paint brands such as Sherwin Williams or Benjamin Moore for our painting projects to ensure the highest quality results. However, we also have good quality budget paint options for those who prefer a more cost-effective solution.

  • Do you carry insurance to protect your customers and your team?

    Absolutely. At Element Painting, we carry $2 million liability insurance, private disability insurance, and WCB coverage to protect our customers and team throughout the painting process. We take pride in delivering high-quality results with peace of mind for everyone involved.

  • What is your process for preparing the area before painting?

    At Element Painting, we understand that proper preparation is critical to achieving the best results. Our team of experts takes the time to properly clean and prepare the area to be painted, including covering and protecting furniture and surfaces, repairing any damage or imperfections, and sanding or priming as needed. It ensures a smooth and even painting surface and helps ensure a long-lasting finish.

  • How do you ensure customer satisfaction with your painting services?

    At Element Painting, customer satisfaction is our top priority. We take great care to communicate with our customers throughout the process, ensuring we understand their needs and expectations. We also provide regular updates on the progress of the project and are always available to address any questions or concerns that may arise. Our team of experts takes pride in delivering high-quality painting that exceed our customers’ expectations, and we stand behind our work with a satisfaction guarantee.

Share by: